CDI ACADEMY

CDI Learning Pathways Overview

Five pathways, each with required and recommended courses and a certificate of completion for every module, leading to an exam and a Certified Practitioner designation.

Earn the CDI Method Foundation Practitioner certification, then complete the Agentic Experience Design pathway plus any two others to become a Certified Conversational AI Consultant (CAIC).
Maturity model
  • Foundational
  • Design for TRUST
  • DEsign for BEHAVIOUR
  • DESIGN FOR CONTEXT
  • DESIGN FOR MEMORY
Level 1

CDI Method Foundation pathway

Two courses and the CDI Method Foundation exam, leading to the Certified CDI Method Foundation Practitioner certification, included with Certified.
REQUIRED FOR CAIC
LEVEL 2

Conversation Design

COURSES
5 required courses
EXAM
Conversation Designer Exam
CERTIFICATION
Certified Conversation Design Practitioner
LEVEL 2

Prompt Design

COURSES
3 required courses
EXAM
Prompt Design Exam
CERTIFICATION
Certified Prompt Design Practitioner
LEVEL 3

AI Training

COURSES
3 required courses
EXAM
AI Trainer Exam
CERTIFICATION
Certified AI Training Practitioner
LEVEL 4

Conversational AI Applications

COURSES
3 required courses
EXAM
Conversational AI Applications Exam
CERTIFICATION
Certified Conversational AI Applications Practitioner
LEVEL 5

Agentic Experience Design

REQUIRED FOR CAIC
COURSES
6 required courses
EXAM
Agentic Experience Design Exam
CERTIFICATION
Certified AXD Practitioner

Certified Conversational AI Consultant (CAIC)

CDI Method Foundation + AXD + any two other pathways. Conferred automatically and kept current with a $99/yr subscription.

Start free. Step up to learn and certify when you're ready.

Free

$0
The free starter course, the Introduction to AXD course and a free library of webinars and podcasts.

Learn only

$449.55/yr
Every course, module and the complete CDI Academy library with certifications at full price.

Certified

$699/yr
Everything in Learn Only, plus the CDI Method Foundation Practitioner Certification for free, and discounted prices on every other certification.

FAQs

Do I need CDI Method Foundation before starting a pathway?

CDI Method Foundation is the entry point for certification and is required before any Practitioner Certification. It comes free with the Certified, and paid on Learn Only.

What is the difference between a completion certificate and a certification?

Every module you finish earns a certificate of completion. A Practitioner Certification is earned by passing a pathway's exam.

Do my certifications expire?

No. Every certification you earn is yours permanently. Your status as a CAIC is kept live, either subscribing to Certified or with a $99 CAIC subscription which requires a short declaration of continued practice.

Can I take an exam without a subscription?

Yes, at full price: $499, or $999 for Agentic Experience Design. On Certified you pay discounted prices of $399 and $899.

How do I become a Certified Conversational AI Consultant (CAIC)?

Hold CDI Method Foundation Certification, AXD Practitioner Certification and certifications from any two other pathways. 
THINKING ABOUT ENTERPRISE?

Train and develop certified consultants in house

Team seats, volume pricing, certification pathways mapped to your roles and a free Conversational AI Maturity Assessment included.