Introduction to Conversation Design

Get a basic understanding of how AI Assistants work and become familiar with the workflow of designing conversations. Train your skills right away with practical exercises. The intro course is a great stepping stone to CDI courses in Conversation Design, Conversational Copywriting, and AI Training.

In 2018, Hans co-founded the Conversation Design Institute to establish processes, techniques, and organizational standards to professionalize the role of conversation design within large enterprises.

Hans also sits upon the board of CDI Foundation, which is focused on undertaking research, education and industry development, along with providing scholarships to help people from underrepresented and disadvantaged backgrounds enter the CAI industry.