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CERTIFICATION

CDI Method Foundation Certification

Validate your ability to design AI assistants with the CDI Method Foundation Certification. Learn a structured workflow for building user-friendly, human-centric conversations. Master key steps like selecting use cases, designing interactions, and improving AI performance. Gain an industry-recognized credential to advance your career in conversational AI.
CERTIFICATION
EXAM DURATION
FORMAT
RETAKE
LANGUAGE
NO. OF QUESTIONS
30 MINS
ONLINE
1
ENGLISH
28
PREREQUISITES
CDI METHOD FOUNDATION

About the Exam

This certificate shows that you have a deep understanding of the Conversation Design Institute workflow, with an extra focus on human-centricity, sample dialogue, flowcharting, wizard-of-oz testing, and handover design.

What training is necessary for this exam?

Here’s a list of the modules you should complete before taking this exam. The exam leading to the CDI Method Foundation certificate validates you as having a solid understanding of the following modules:

Skills and competencies this certificate demonstrates

Earning the CDI Method Foundation certification shows that you understand how to create AI assistants that are helpful, human-centric, and easy to use. You’ll learn:

  • How to plan and structure AI projects using a step-by-step workflow.
  • How to design conversations that feel natural and meet user needs.
  • How to pick the right use cases to ensure AI adds real value.
  • How to collaborate effectively with different teams, from designers to developers.
  • How to improve AI assistants over time by testing and refining conversations.

For whom is this certificate most suitable?

This certification is great for:
  • Managers and teams who want to create AI assistants that work well for users.
  • Product managers, designers, and developers working with chatbots or voice assistants.
  • Anyone new to conversational AI looking for a clear, structured way to build better AI experiences.

Why should you get certified?

The CDI Method Foundation certification helps you stand out in the growing field of conversational AI. It proves that you understand the best practices for designing and improving AI assistants. Whether you’re starting out or want to sharpen your skills, this certification gives you the knowledge to build AI that works.

Join students from 50+ countries, certified by CDI

Cindy Cardol

Stephen Lee

Tobias Ditzer

Lorraine Burrell

Austin Bedford

Matthew Smith

Marloes van der Stelt

Francesco Palma

David Berkley

These companies rely on CDI’s certificates for their CAI teams

Frequently asked questions

What happens if I don't pass the exam?

If you don’t pass the final exam, you get personalized feedback and recommendations for further studying so you can request your certification again.

How many times can I retake the exam?

Your initial exam purchase includes one free retake. If you require further attempts, each subsequent retake will need to be purchased separately.

Is there a waiting period before I can retake the exam?

There is no mandatory waiting period before you can retake the exam. That said, we really encourage you to take a little time to look over the feedback from your last attempt and brush up on the course materials before trying again. It'll definitely boost your chances of passing!

Who should I contact if I have questions about the exam?

Please contact our support team at [email protected] for any exam-related inquiries.