EVENT VIDEO

Trial and Error Creating the Zendesk Customer Chatbot

Building a chatbot is exciting, but building the right team is crucial. Zendesk's Chatbot team shares how they identified talent needs, built cross-company relationships, and developed systems to keep a complex project moving forward in this Q&A session.
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WEBINAR
FORMAT
SUBSCRIPTION
VIDEO LENGTH
LEVEL
VIDEO
COMMUNITY & COURSE PLAN
23+ MINS
INTERMEDIATE
SPEAKERS

Elissa Tikalsky

SENIOR CHAT CX DESIGNER
ZENDESK

Austin Lacey

MANAGER CHATBOT OPERATIONS
ZENDESK

Join students from 50+ countries, certified by CDI

Cindy Cardol

Stephen Lee

Tobias Ditzer

Lorraine Burrell

Austin Bedford

Matthew Smith

Marloes van der Stelt

Francesco Palma

David Berkley

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