Co-Created COURSE

Designing
Digital Humans

Learn to design responsible, emotionally intelligent, and visually engaging digital humans. This course explores the design principles, psychology, and ethics behind creating believable AI-driven avatars for real-world applications in healthcare, media, and customer service.
Get this course, plus 40+ topic-based modules, 500+ videos, 200+ hours of content, and a weekly expanding knowledge base with our Course Plan.
INDUSTRY CERTIFICATION SERIES
FORMAT

CERTIFICATE
SUBSCRIPTION
LEVEL
VIDEOS
ON-DEMAND VIDEO AND TASKS
COMPLETION
COURSE PLAN
INTERMEDIATE
9
FORMAT
CERTIFICATE
SUBSCRIPTION
LEVEL
VIDEOS
ON-DEMAND VIDEO AND TASKS
COMPLETION
COURSE PLAN
BEGINNER
23
FORMAT


CERTIFICATE
SUBSCRIPTION
LEVEL
VIDEOS
ON-DEMAND VIDEO AND TASKS
COMPLETION
COURSE PLAN
BEGINNER
23
CERTIFICATES
LEAD INSTRUCTORS

Guido Jongen

FOUNDER & DIGITAL
HUMAN EVANGELIST
VIRTUALLY HUMAN

Dr. Lotte Willemsen

PROFESSOR OF STRATEGIC
COMMUNICATION
ROTTERDAM UNIVERSITY OF APPLIED SCIENCES
ABOUT
Digital humans are reshaping how we connect with technology—offering lifelike, emotionally responsive interfaces for everything from healthcare to customer service. This course gives you a deep dive into designing digital humans that feel real, act responsibly, and serve a meaningful purpose. You’ll learn from top researchers and practitioners blending communication science, UX, and AI to help you master the human side of artificial intelligence.

Perfect if you…

  • Work in conversational AI, UX, content design, or innovation
  • Are curious about creating more humanlike AI experiences
  • Want to stay ahead of the curve in AI-driven interface design
  • Need to build or improve digital human solutions in your organization

Might not be right if you…

  • Are looking for technical training on coding or 3D modeling
  • Expect to build digital humans from scratch without design context
  • Prefer courses focused solely on chatbot scripting or traditional UX patterns
SKILLS

What you will learn

  • What digital humans are and why they matter now
  • How to design for visual realism, emotional resonance, and interactive richness
  • Best practices for multimodal communication and personality design
  • How to apply ethical design principles to build trust and inclusivity

What you will get

  • Designing Digital Humans: Design Principles for the AI Era course
  • Certificate of completion
CONTENT

Course outline

MEET THE INSTRUCTOR

Guido Jongen

Founder & Digital Human Evangelist, Virtually Human
Guido Jongen is a seasoned professional with a robust background in applied artificial intelligence and customer service. Through his company, Virtually Human, he leverages extensive expertise in chatbot and speech recognition technologies to focus on the next evolution in human-computer interaction: Digital Humans. Guido is dedicated to advancing the adoption of lifelike Digital Human technologies across sectors such as healthcare, hospitality, and customer service. He collaborates closely with various universities to bridge the gap between research and market applications. Additionally, Guido serves on the AI Committee of the Dutch Direct Marketing Association and is a board member of Another Kind of Blue, an innovative dance company integrating immersive technology into their performances.

Dr. Lotte Willemsen

PROFESSOR OF STRATEGIC COMMUNICATION,
ROTTERDAM UNIVERSITY OF APPLIED SCIENCES
Dr. Lotte Willemsen is a distinguished communication scientist specializing in the intersection of technology and human interaction. As a professor at Rotterdam University of Applied Sciences, she leads research on how society and organizations can maintain human-centric communication in an increasingly digital world. Her work emphasizes the importance of empathy and ethical considerations in digital communication strategies. Dr. Willemsen has contributed extensively to academic literature and has been instrumental in fostering collaborations between academia and industry to promote meaningful digital interactions.

Marije Brom

AI Researcher and Innovation Lead,
ROTTERDAM UNIVERSITY OF APPLIED SCIENCES
Marije Brom is a senior researcher and program manager at Creating 010, part of Rotterdam University of Applied Sciences. Her work focuses on making artificial intelligence accessible and applicable within the communication field. Marije has a background in digital consultancy and strategy, having worked with agencies like Jungle Minds and DPDK. She is passionate about exploring the role of virtual humans and influencers in enhancing human-computer interactions and has been recognized for her efforts in bridging the gap between technology and communication practices.

Iris Withuis

Lecturer and Researcher in Media, Communication & Technology,
ROTTERDAM UNIVERSITY OF APPLIED SCIENCES
Iris Withuis is a lecturer and researcher at Rotterdam University of Applied Sciences, specializing in media, communication, and technology. Her research interests include virtual influencers and the societal impact of AI-generated media. Iris is committed to examining how emerging technologies can be integrated responsibly into communication strategies and has contributed to various interdisciplinary projects aimed at understanding the ethical implications of digital media innovations.

Join students from 50+ countries, certified by CDI

Cindy Cardol

Stephen Lee

Tobias Ditzer

Lorraine Burrell

Austin Bedford

Matthew Smith

Marloes van der Stelt

Francesco Palma

David Berkley

Subscribe to the Course Plan to get access today

  Access to all CDI Fundamental Courses (Current & Future)
  Quizzes to test your knowledge
  12+ closed expert-led classes per year
  Regular new content
  Expert classes and webinars
  Access to recordings of events, classes and webinars
  More than 250 videos total
  Downloadable canvasses
  Discounts to global CDI events
  Access to the CDI Alumni Network
  Industry-wide recognized certification

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