Your next step in Conversational AI maturity

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CDI’s Jasper Klimbie and Michelle Parayil deliver a rare, practical webinar focused on providing guidance on how mature organizations are in their Conversational AI capability.

CDI’s Jasper Klimbie and Michelle Parayil deliver a webinar helping organizations identify exactly where their enterprise stands in its conversational AI journey to maturity – along with some guidance on important next steps. .

In this webinar, you'll gain:

- A practical understanding of the CDI Standards Framework: a technology-agnostic approach designed for building and scaling successful AI assistants

- Insight into best practices from Fortune 500 companies achieving higher automation rates, better customer satisfaction, and lower costs-to-serve

- Insight into CDI's rapid-fire CAI Maturity Assessment and how it highlights maturity level across 4 critical dimensions: skillset, mindset, culture, and systems

With a background in (screen) writing and conversation design work at Google, Jasper works with clients every day designing, building, and optimizing human-centric AI assistants. He’s also involved in CDI's Academy running masterclasses and creating course materials. Jasper frequently speaks at public engagements and industry events to educate and inspire around the possibilities of Conversational AI.

Michelle Parayil is a Conversational AI specialist with over 7 years of experience in the enterprise CAI space. An engineer by degree, she has worked as a solution designer and UX expert for companies such as CDIS and Jio Haptik.

She currently works with the Conversation Design Institute team in Amsterdam as the Head of Academy and also helps enterprises establish and scale their Conversational AI Product strategy. Since 2017, she has designed over 100 virtual assistants, founded the Conversation Design team at Jio Haptik, authored multiple playbooks on virtual assistant design, and enjoys evangelizing the growing AI space in the UAE.