Event Video

How Belgium’s National Railway Company Reduced Fall-back to Live Agent Rate by 15% in 3 months

Learn how Belgium's National Railway Company significantly reduced fall-back to live agents within 3 months. Watch the live recording of Benoit Alvarez & Tim Lambrechts from Qbox and discover their successful conversational AI implementation.
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WEBINAR
FORMAT
SUBSCRIPTION
VIDEO LENGTH
LEVEL
VIDEO
COMMUNITY & COURSE PLAN
26+ MINS
BEGINNER
SPEAKERS

Benoit Alvarez

CEO
QBOX

Tim Lambrechts 

CHATBOT SPECIALIST
NMBS-SNCB

Join students from 50+ countries, certified by CDI

Cindy Cardol

Stephen Lee

Tobias Ditzer

Lorraine Burrell

Austin Bedford

Matthew Smith

Marloes van der Stelt

Francesco Palma

David Berkley

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