EVENT VIDEO

From Support Chatbot to Conversational Commerce

Learn how businesses evolve from simple support automation to AI-driven experiences that directly influence customer purchasing decisions.
Sign up to get access to this, plus 15+ other videos, and learn more about Conversational Design and how AI Assistants work.
EVENT VIDEO
FORMAT
SUBSCRIPTION
VIDEO LENGTH
LEVEL
VIDEO
BASIC PLAN
18+ MINS
BEGINNER 
FORMAT
SUBSCRIPTION

VIDEO LENGTH
LEVEL
VIDEO
COMMUNITY & COURSE PLAN
60+ MINS
BEGINNER
LEAD SPEAKER

Clara Rizzo

CONVERSATIONAL AI LEAD
ON

Aura Hita

CONVERSATIONAL AI LEAD
ON

Join students from 50+ countries, certified by CDI

Tjitske Lemstra

Stephen Lee

Tobias Ditzer

Lorraine Burrell

Austin Bedford

Matthew Smith

Marloes van der Stelt

Francesco Palma

David Berkley

Subscribe to the Course Plan to get access today

  Access to all CDI Fundamental Courses (Current & Future)
  Quizzes to test your knowledge
  12+ closed expert-led classes per year
  Regular new content
  Expert classes and webinars
  Access to recordings of events, classes and webinars
  More than 250 videos total
  Downloadable canvasses
  Discounts to global CDI events
  Access to the CDI Alumni Network
  Industry-wide recognized certification

Related courses