COURSE

Conversational Engineer

The Conversational Engineer course is your gateway to understanding the business, technical, and operational aspects of Conversational AI. Learn about UI interfaces, system integrations, and how to deploy Conversational AI platforms that align with your business needs.
Get this course, plus 40+ topic-based modules, 500+ videos, 200+ hours of content, and a weekly expanding knowledge base with our Course Plan.
INDUSTRY CERTIFICATION SERIES
FORMAT

CERTIFICATE
SUBSCRIPTION
LEVEL
VIDEOS
ON-DEMAND VIDEO AND TASKS
NO
COURSE PLAN
INTERMEDIATE
11
FORMAT
CERTIFICATE
SUBSCRIPTION
LEVEL
VIDEOS
ON-DEMAND VIDEO AND TASKS
AIT 1
COURSE PLAN
INTERMEDIATE
11
FORMAT


CERTIFICATE
SUBSCRIPTION
LEVEL
VIDEOS
ON-DEMAND VIDEO AND TASKS
AIT 1
COURSE PLAN
INTERMEDIATE
11
CERTIFICATES
LEAD INSTRUCTORS

Skander Garroum

CO-FOUNDER
AIRY

Hans van Dam

FOUNDER & CEO
CONVERSATION DESIGN INSTITUTE
ABOUT
The Conversational Engineer course is your gateway to understanding the business, technical, and operational aspects of Conversational AI. Learn about UI interfaces, system integrations, and how to deploy Conversational AI platforms that align with your business needs. Gain insights into best practices for managing conversational data, infrastructure, and how to handle different communication channels. This course also dives into the future of Conversational AI, providing you with tools to stay ahead of the curve. With this foundational knowledge, you’ll be prepared to contribute to the development and optimization of scalable AI chatbot solutions in a business context.
SKILLS

What you will learn

  • How to design and manage UI interfaces for Conversational AI
  • Best practices for integrating Conversational AI platforms with existing systems
  • How to handle and manage conversational data effectively
  • Key principles for deploying scalable AI chatbots across multiple channels
  • The future of Conversational AI technology and how to stay current with advancements
  • How to align business needs with Conversational AI infrastructure and deployment strategies

What you will get

  • Conversational Engineer course
CONTENT

Course outline

MEET THE INSTRUCTORS

Skander Garroum

CO-FOUNDER, AIRY
- 2x Founder
- Started my first startup with 16 after meeting a founder on a ferry in China
- Exit with 19, tried to understand what happened and which decisions led to the eventual success
- Studied economics, some frameworks were helpful
- Fell in love with data, network theory & development economics
- Continued finding out what makes startup fail and succeed at the Startup Genome Project at Stanford
- Did Product and Growth for the Startup Genome spinoff data benchmarking company Compass
- Compass exited to Sage, became its AI department
- Started a new Conversational AI company with a data focus

Hans Van Dam

CEO AND FOUNDER, CDI
In 2018, Hans co-founded the Conversation Design Institute to establish processes, techniques, and organizational standards to professionalize the role of conversation design within large enterprises.

Hans also sits upon the board of CDI Foundation, which is focused on undertaking research, education and industry development, along with providing scholarships to help people from underrepresented and disadvantaged backgrounds enter the CAI industry.  

Join students from 50+ countries, certified by CDI

Cindy Cardol

Stephen Lee

Tobias Ditzer

Lorraine Burrell

Austin Bedford

Matthew Smith

Marloes van der Stelt

Francesco Palma

David Berkley

Subscribe to the Course Plan to get access today

  Access to all CDI Fundamental Courses (Current & Future)
  Quizzes to test your knowledge
  12+ closed expert-led classes per year
  Regular new content
  Expert classes and webinars
  Access to recordings of events, classes and webinars
  More than 250 videos total
  Downloadable canvasses
  Discounts to global CDI events
  Access to the CDI Alumni Network
  Industry-wide recognized certification

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