As conversation design is becoming more and more popular, it is important to understand some of the fundamentals. Sure, we can talk about advanced psychological principles that can be applied when designing for conversational interfaces, but for now, we are sticking to the basics. It’s important that we all start using these fundamentals in the right way so that we can ensure that those billions of users will at least have a good and human-centric experience. In this article, you will learn about the concept called Sample Dialogue and the basic conversational structure of acknowledgment, confirmation, prompts.
Artificial intelligence (AI) is becoming increasingly more important in our daily lives. Around the world, there are millions of technology-powered conversations taking place every day. But how do these systems actually understand what you are saying? And how do they know what to respond to? Is it magic? Of course not. As you might have already guessed based on this article’s title, it is the power of conversation design that makes these interactions so pleasant, useful, and meaningful.
